Legal notice
(Notation based on the Japanese Act on Specified Commercial Transactions)
| Seller | SHUOSHA (Shoshi Shuosha) |
|---|---|
| Secondhand Dealer License | Nagano Prefectural Public Safety Commission, No. 481328900002 |
| Address | 3-4-12 Chuo, Matsumoto, Nagano 390-0811, Japan |
| Phone | +81-263-36-3873 |
| info@shuosha-books.com | |
| Support Hours | Mon, Fri, Sat, Sun 11:00–18:00 (JST) (Closed on Tue, Wed, Thu, and national holidays) |
| Prices | Please refer to each product page. All prices include Japanese consumption tax. |
| Shipping Fees |
Within Japan: ¥330–¥3,500 (varies by item and shipping method) International: Varies by weight and destination. The exact fee is shown at checkout. |
| Customs Duties & Import Taxes | For international orders, any customs duties, taxes, and clearance fees charged upon import are the responsibility of the customer, in accordance with the regulations of the destination country. |
| Payment Methods | • Credit card (Visa / Mastercard / American Express / JCB) • Bank transfer |
| Payment Timing | Credit card: charged at the time of order. Bank transfer: please transfer within 7 days of your order. Transfer fees are borne by the customer. |
| Delivery Time | Orders are shipped within 1–5 business days after payment is confirmed. If a delay occurs due to weather, carrier issues, or other reasons, we will notify you by email. |
| Returns & Exchanges |
Returns/exchanges for customer's convenience: not accepted. Defective items or our shipping errors: please contact us within 7 days of delivery. We will cover the return shipping cost. As we specialize in rare and antiquarian books, we cannot reship or exchange the same item. Approved returns are handled by a full refund. *If shipping damage is evident upon arrival, we may ask you to provide photos of the damaged areas. |
| Refunds | For approved returns, please return the item in its original packaging. After we confirm the item is in acceptable condition, we will issue a refund to the original payment method within 10 business days. |
| Managing Director | Akiwo Yanagisawa |